Miguel Cordero Collar

Universities

• Heriot-Watt University (Edinburgh)
• Polytechnic University of Madrid
• Technical University Munich

Specialization: Entrepreneurship & Technology Management

Thesis: "Tesla's Robotaxi network: A quantitative analysis of adoption, economic impact, and implications."

Grade: 97/100 - Top 1%

University: Polytechnic University of Madrid

Specialization: Management

Thesis: "Development of Angular App for San Carlos Clinical Hospital."

Location: Salzburg, AT

I manage and help develop proof of concepts and pilot initiatives across Red Bull, supporting teams with innovation research and practical consulting.

Current focus:

• Leading and coordinating innovation proof of concepts and pilots
• Consulting internal teams on emerging technology opportunities
• Researching and shaping innovation topics across the business
• Driving AI initiatives with a focus on Agentic AI
• Exploring AI use cases for both software development and business workflows

Location: Salzburg, AT

As an IT Project Manager at Red Bull, I predominantly focus on Product Management, overseeing the development and implementation of internal tools and solutions. My key responsibilities include:

• Leading product development, roadmap planning, and feature definition
• Collaborating with cross-functional teams
• Managing product lifecycle and driving user adoption
• Implementing SaaS solutions and optimizing business processes
• Conducting market and user research to inform product decisions
• Coordinating project activities and ensuring timely delivery

Role breakdown:

• 40% Product Management
• 25% SaaS Specialist
• 15% Project Management
• 10% Business Process Optimization
• 5% Quality Assurance
• 5% Technical Support
• +10% Software Development

Projects:

• Marketing/Operations/Legal Custom Development Solution
• Zendesk Admin (multiple use cases)
• Bynder Admin (multiple use cases)
• AI Expert for my department

Location: Munich, DE

Role:

• 60% Web Development
• 20% UX/UI Design
• 20% Marketing Automation

Responsibilities:

• Website Development
• Website and Promotional Material Design
• Marketing Automation Set Up

Location: Munich, DE

• 4-month project developed in the context of the Project Studies course
• Internationalisation strategy, financial modelling, and customer acquisition

Location: Madrid, ES

• Worked on Fintech Projects, both back-end and front-end under Agile methodology
• Project organisation and documentation
• Languages/Libraries: .NET C#, HTML, JS, CSS, SQL, jQuery, Angular, Bootstrap, etc...

• 2018 | Coding & Graphic Design Teacher
• 2017 | Digital Marketing Intern - Alqua Digital
• 2014 | Waiter in London
• 2013 | Administrative Assistant and Activities Organiser in London

A browser-based image utility for analyzing aspect ratios and exporting polished image variants for different formats and use cases.

Key Features

• Detects the exact ratio of uploaded, pasted, or dropped images and suggests standard aspect ratios
• Supports crop previews with move and resize controls before exporting
• Expands images to target ratios with solid fills, sampled colors, blur, or gradients
• Creates decorative share-ready padding layouts and diagonal transparent cutouts

Live app here

GitHub here

A Chrome extension that extracts content as Markdown from YouTube videos, Hacker News, articles, and any webpage. Features a floating button interface, comprehensive settings, and modular architecture.

Key Features

• Integrations: YouTube (transcripts), Hacker News (news lists & comments), Articles, Universal HTML-to-Markdown converter
• Core Features: Floating button with visual states, keyboard shortcut (Ctrl+Shift+E), smart auto-download for large content, usage tracking, domain ignore, settings import/export
• Universal Extraction: Auto-detect content, custom CSS selectors, strip navigation elements, preserve code blocks

Website here

GitHub here

Chrome Web Store here

A local-first web tool for creating app icon bundles. Search icons from vetted packs, customize colors and sizes, and export compliant assets (logo.png, logo-small.png, and location-specific SVGs) with correct naming and sizing. Works for various app platforms including Zendesk and other bundle-based systems.

Live app here

GitHub here

A comprehensive Raycast extension for Zendesk administration that streamlines workspace management and provides quick access to all Zendesk entities.

Key Features

• Search across 14 entity types including Tickets, Users, Organizations, Groups, Views, Brands, Triggers, Automations, and more
• Multi-instance support with color coding for different Zendesk environments
• Real-time search with smart filtering capabilities
• Quick access to all Zendesk products (Support, Guide, Admin, Explore, Sell, Chat, Talk)
• User management: Create, edit, view tickets, and manage group memberships
• Ticket management: View details, open in browser, search related tickets
• Configuration management: View and edit automations, triggers, fields, and brands

Check it out on Raycast Store here or view the source code on GitHub

As a Zendesk Admin, I developed multiple applications in my free time to enhance functionality and streamline workflows.

Key Projects

• File previewer for all relevant filetypes: images (including OCR), PDFs, documents, spreadsheets, code files, and more.
• PDF Generator to create customized documents from tickets.
• AI Playground to explore AI use cases within Zendesk.
• Reply Counter to track agent efficiency.
• Task Manager for complex ticket workflows.
• App integrating Zendesk with SAP ERP through a data validator application.
• Call Center Monitor for real-time call center status.
• Related Tickets app to improve issue resolution.
• Developed 10+ other smaller applications.

This thesis analyzes the potential implications of Tesla's robotaxi network on transportation, cities, and the economy.

Key Highlights

• Analyzed the revolutionary impact of self-driving technology on transportation, predicting potential displacement of car ownership.
• Explored the impact on city design, accident reduction, and economic benefits such as increased productivity and reduced pollution, demonstrating foresight in understanding future trends.
• Developed a Monte Carlo simulation model in Python to assess the rate of adoption and economic impact.

Grade: 10/10

Check it out here

Sustainable Knowledge was a platform dedicated to exploring, learning, and sharing knowledge about sustainability and personal growth. We believe that small solutions can address big problems, and that sustainable practices are essential for our collective future.

Role: founder, developer and writer

Revived in 2025, it was developed in a morning using the Cursor AI IDE.

Buy the book here

Check the website here

• Roadmap Planning & Prioritization
• Feature Definition & Backlog Management
• User Story Development
• Cross-functional Team Leadership
• Product Launch & Adoption Strategy
• Stakeholder Communication & Alignment
• Product Lifecycle Management
• Data-driven Decision Making

• SaaS Platforms: Zendesk, Bynder
• API Integrations & Custom App Development
• CRM & Marketing Automation Tools
• Platform Configuration & Customization
• Technical Support & Troubleshooting
• Software Development Lifecycle (SDLC) Understanding
• Domain and Email Management & Configuration

• AI-Enhanced Integrated Development Environments (Cursor, GitHub Copilot)
• Web-Based AI Development Platforms (v0.dev, Lovable, Replit)
• Prompt Engineering and Model Performance Optimization
• Embeddings and Retrieval-Augmented Generation (RAG) Techniques
• Development of AI Assistants and Chatbots
• Integration of AI Features into Custom Business Applications
• AI-Powered Research and Knowledge Discovery Tools
• Hands-on Experience with Leading Conversational AI Platforms

• Requirements Gathering & Documentation
• Business Process Mapping & Reengineering
• Data Analysis & Reporting (Python, SQL, Dashboards)
• Stakeholder Needs Assessment
• Business Case Development

• Agile & Scrum Methodologies
• Project Planning & Scheduling
• Risk & Issue Management
• Resource Allocation & Budgeting (Workfront)
• Team Collaboration Tools (Jira, Confluence)

• User Experience Design Principles
• Wireframing & Prototyping (Figma)
• User Interface Development
• User Research & Testing

• Front-End Development (React, Angular)
• Back-End Development (Node.js, Python)
• Version Control (Git, GitHub)
• DevOps Familiarity (CI/CD Pipelines)

• Cross-functional Team Collaboration
• Technical User Training
• Client & Stakeholder Engagement
• Technical Documentation & Presentations
• Coaching & Mentorship (teaching experience)
• Technology Advocacy

• Techno-Optimism ⏩
• Artificial Intelligence
• Software Development
• Electric Vehicles (EVs)
• UI/UX Design
• Tech Industry in general, especially startups

• Investing
• Economics
• Gardening
• Cooking and Food Science
• Philosophy

• 🏂 Snowboarding
• ⛰️ Hiking
• 🏋️‍♂️ Gym
• 🕸️ In the past: tennis, basketball