👋 Hey, I’m Miguel, an IT Project Manager at Red Bull with a focus on
Product Management. I’m passionate about technology and excited by the
challenge of working with the latest tech to deliver amazing products.
Whether it’s working with Custom Development or SaaS platforms, I’m all
about creating smart solutions and driving innovation.
Thesis: "Tesla's Robotaxi network: A quantitative analysis of adoption,
economic impact, and implications."
Grade: 97/100 - Top 1%
BSc in Industrial Engineering - Polytechnic University of Madrid
University: Polytechnic University of Madrid
Specialization: Management
Thesis: "Development of Angular App for San Carlos Clinical Hospital."
Experience
IT Project/Product Manager - Red Bull2021 - Present
Location: Salzburg, AT
As an IT Project Manager at Red Bull, I predominantly focus on Product
Management, overseeing the development and implementation of internal
tools and solutions. My key responsibilities include:
Leading product development, roadmap planning, and feature definition
Collaborating with cross-functional teams
Managing product lifecycle and driving user adoption
Implementing SaaS solutions and optimizing business processes
Conducting market and user research to inform product decisions
Coordinating project activities and ensuring timely delivery
Role breakdown:
40% Product Management
25% SaaS Specialist
15% Project Management
10% Business Process Optimization
5% Quality Assurance
5% Technical Support
+10% Software Development
Projects:
Marketing/Operations/Legal Custom Development Solution
Zendesk Admin (multiple use cases)
Bynder Admin (multiple use cases)
AI Expert for my department
Web Developer Intern - Enmacc2020 - 2021
Location: Munich, DE
Role:
60% Web Development
20% UX/UI Design
20% Marketing Automation
Responsibilities:
Website Development
Website and Promotional Material Design
Marketing Automation Set Up
Business Analyst Intern - Orbem2020
Location: Munich, DE
4-month project developed in the context of the Project Studies course
Internationalisation strategy, financial modelling, and customer
acquisition
Software Developer Intern - Avanade2019
Location: Madrid, ES
Worked on Fintech Projects, both back-end and front-end under Agile
methodology
2013 | Administrative Assistant and Activities Organiser in London
Projects
⚒️PDFMake Template BuilderSep 2026 - Present
A modern web app for creating pdfMake templates through a visual
drag-and-drop interface. Bridges the gap between visual design
expectations and pdfMake's document-flow architecture.
As a Zendesk Admin, I developed multiple applications in my free time to
enhance functionality and streamline workflows.
Key Projects
PDF Generator to create customized documents from tickets.
AI Playground to explore AI use cases within Zendesk.
Reply Counter to track agent efficiency.
Task Manager for complex ticket workflows.
App integrating Zendesk with SAP ERP through a data validator application.
Call Center Monitor for real-time call center status.
Related Tickets app to improve issue resolution.
Attachment previewer for images (including OCR), PDFs, documents, spreadsheets, etc.
Developed 10+ other smaller applications.
✔️Tesla Robotaxi Analysis (Thesis)
2021
This thesis analyzes the potential implications of Tesla's robotaxi
network on transportation, cities, and the economy.
Key Highlights
Analyzed the revolutionary impact of self-driving technology on
transportation, predicting potential displacement of car ownership.
Explored the impact on city design, accident reduction, and economic
benefits such as increased productivity and reduced pollution,
demonstrating foresight in understanding future trends.
Developed a Monte Carlo simulation model in Python to assess
the rate of adoption and economic impact.
Sustainable Knowledge was a platform dedicated to exploring, learning,
and sharing knowledge about sustainability and personal growth. We
believe that small solutions can address big problems, and that
sustainable practices are essential for our collective future.
Role: founder, developer and writer
Revived in 2025, it was developed in a morning using the Cursor AI IDE.